WhatsApp Business API for Transactional & Marketing Messages
Reach customers where they already are. Send order updates, OTPs, and opted-in broadcasts on WhatsApp — with delivery tracking built into the same dashboard as your push and support channels.
notifySphere's WhatsApp Business API integration lets businesses send Meta-approved template messages, two-way conversations, and opted-in broadcast campaigns directly to customers' WhatsApp, with delivery tracking and consent management included — no separate WhatsApp BSP contract required. It works as a WhatsApp messaging API for startups and SaaS teams that want to trigger messages from their own backend.
From Meta account to first message, in three steps
No separate BSP dashboard to log into every time you send a broadcast.
Connect your WhatsApp number
Link your Meta-verified WhatsApp Business number to notifySphere from the dashboard.
Submit message templates
Create and submit templates for order updates, OTPs, or reminders — we track Meta's approval status for you.
Send and track
Trigger templates from your backend or the dashboard, and watch delivery and read receipts in real time.
Everything the WhatsApp Business Platform requires
Compliant, trackable messaging without a second vendor bill.
Template Messages
Send Meta-approved templates for order updates, OTPs, and appointment reminders at scale.
Two-Way Conversations
Let customers reply on WhatsApp and route responses into your support queue automatically.
Broadcast Lists
Send opted-in marketing or product-update broadcasts to segmented customer lists.
Delivery & Read Receipts
Track sent, delivered, and read status per message so you know what actually reached customers.
Opt-In Management
Built-in consent tracking keeps broadcasts within WhatsApp's business messaging policy.
Webhooks & Automation
Trigger WhatsApp messages from backend events, and receive incoming messages via webhook.
Media & Interactive Messages
Send images, PDFs, and quick-reply or list-picker buttons alongside plain text templates.
Multi-Number Support
Run multiple WhatsApp business numbers under one account for different apps, brands, or regions.
WhatsApp notification API for every use case
Meta's rate for each message category, plus a small notifySphere processing fee.
WhatsApp OTP API
Send one-time passwords and login codes with Meta's authentication templates — a familiar, high-read alternative to SMS OTP.
Order & shipping notifications
Confirm orders, share tracking updates, and announce deliveries automatically from your backend events.
Appointment & payment reminders
Cut no-shows and late payments with scheduled reminders that customers can reply to.
Marketing broadcasts
Send offers and product updates to opted-in customer segments, with delivery and read tracking.
Customer replies & support
Replies arrive via webhook and can become support tickets, so conversations don't get lost.
Send a template message
REST API — trigger it from any backend event.
curl -X POST https://api.notifysphere.net/v1/whatsapp/messages \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "+911234567890",
"template": "order_shipped",
"params": { "order_id": "12345", "eta": "2 days" }
}'Frequently asked questions
Do I need my own Meta WhatsApp Business account?
Yes — WhatsApp requires a verified Meta Business account and phone number. notifySphere connects to it and handles template submission, sending, delivery tracking, and consent management on top.
Can I send marketing broadcasts, or only transactional messages?
Both, as long as recipients have opted in per WhatsApp's business messaging policy. notifySphere tracks consent so broadcasts stay compliant.
What happens when a customer replies?
Incoming replies are delivered via webhook and can be routed straight into notifySphere's in-app support queue, so a WhatsApp reply becomes a ticket automatically.
How much does the WhatsApp Business API cost?
Meta charges a per-message rate that depends on the template category and the recipient's country. notifySphere adds a small processing fee per message: ₹0.04 for marketing, ₹0.02 for utility, ₹0.01 for authentication, ₹0.02 for service. Prices exclude GST.
Can I send WhatsApp OTPs through the API?
Yes. OTPs are sent with Meta-approved authentication templates, triggered from your backend like any other template message.
Does the WhatsApp API support webhooks?
Yes. Incoming messages and delivery status updates are delivered to your webhook, so your backend can react to replies, deliveries, and reads in real time.
How long does template approval take?
Template approval is handled by Meta, typically within a business day or two. notifySphere shows you the live approval status so you're not checking Meta's own dashboard separately.
One customer, every channel
Push, WhatsApp, attribution, and support — same customer record, one dashboard.
Real teams, running real campaigns
Switching to notifySphere cut our vendor list from three to one. Push, WhatsApp reminders, and support tickets all live in the same dashboard now — onboarding was faster than we expected.
We needed reliable push delivery without maintaining a separate notification service. notifySphere handled the Firebase setup for us and it's been running without issues since.
Bring WhatsApp into your engagement stack
Set up templates and start sending in minutes.
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